Memori

Support

Need a hand with Memori? You're in the right place.

Quick help

How do I sign in?

Create an account with your email and a password, or tap Sign in with Apple. Forgot your password? Tap Forgot password on the sign-in screen and we'll email you a reset link.

How do I connect with my partner?

One of you taps Start yours and gets a 6-letter code. The other taps Join your partner and enters that code. Now you share one list.

Why can't I pull a date yet?

Your first pull unlocks once there are 3 ideas saved. Add a few and the button lights up.

How do I save a memory?

After a date, open it from your ideas and add at least one photo (and a note if you like). It's sealed into your shared log.

The shake isn't working.

Shake-to-pull uses your phone's motion sensor and works on a physical iPhone. Make sure you allowed motion access when asked.

I'm not getting notifications.

Check that notifications are enabled in the app's You tab and in iOS Settings → Notifications → Memori.

How do I change my name?

Go to the You tab and tap Edit name.

How do I delete my account and data?

Email us at the address below and we'll remove your profile, ideas, notes, and photos.

Contact us

Email [email protected] — we usually reply within a couple of days.

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